Last Updated: Jan 10, 2025
At Four Seasons Windows & Doors, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, https://fourseasonswindoor.com (the “Site”), and when you use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide when you request a quote, place an order, or contact us.
- Payment Information: When you make a purchase, we collect payment information necessary to process your transaction, such as credit card details or other payment method information. Note that we use secure third-party payment processors and do not directly store your full payment details on our servers.
- Usage Information: We automatically collect certain information about how you interact with our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.
- Communication Information: We collect information when you contact us via email, phone, or through our contact forms, including the content of your communications.
How We Use Your Information
We use your information for the following purposes:
- Providing Services: To process your orders, provide quotes, schedule installations, and fulfill your requests.
- Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you may have.
- Communication: To send you updates about your orders, promotional offers, and other information about our products and services. You can opt-out of marketing communications at any time.
- Website Improvement: To analyze how users interact with our Site, identify areas for improvement, and optimize the user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who assist us with payment processing, website hosting, data analytics, marketing, and customer support. These providers are contractually obligated to protect your information.
- Business Partners: We may share information with business partners, such as installation teams, to provide our services.
- Legal Authorities: We may disclose your information if required by law or legal process, or to protect our rights and safety or the rights and safety of others.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage information and enhance your experience on our Site. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is entirely secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information that we hold.
- Correct inaccuracies in your personal information.
- Request the deletion of your personal information, subject to certain legal limitations.
- Object to the processing of your personal information for marketing purposes.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email Address – contactus@fourseasonswindoor.com
Phone Number – (321) 441-9393 | (561) 323-7899 | (888) 968-3244
Physical Address – 700 S John Rodes Blvd. Unit D4 Melbourne FL 32904
